Community Health Worker

Community Health Worker Responsibilities:

• Work alongside pediatric primary care providers and practice staff to identify patients with complex needs
• Build and maintain relationships with community-based agencies and resources to facilitate access to necessary services
• Promote clear communication among patients/families/caregivers and the care team through integrated care planning, team meeting and collaboration with community-based agencies.
• Coordinate services and follow-up for patients/families/caregivers with social barriers to care (PT1 transportation, non-medical community resources)
• Assist patients/families/caregivers with navigating the healthcare system and promote patient/family/caregivers’ self-care and advocacy
• Parent/Patient troubleshooting (for care coordination issues)
• Act as an educational liaison support.
• Referrals related to developmental-behavioral medicine, neuropsychology, and psychiatry
• Provide support to high-risk patients including management of multiple conditions to reduce avoidable admission/readmission to a hospital setting
• Coordinate appropriate follow-up for patients and families following a transition of care, such as a hospital admission/discharge, emergency room visit, or specialist visit
• Obtain necessary medical equipment, medications, and supplies (prior authorizations, FMLA forms, adaptive equipment)
• Participate in monthly meetings with Boston Children’s PPOC and practice providers

Requirements:

• A strong understanding of CHW core competencies and the ability to integrate them into the primary care setting
• Experience navigating community health
• Experience partnering with families and agency services to coordinate care
• Experience working with both pediatric and adult families and services
• Ability to work within a team to collaborate regarding care
• Ability to use analytical thinking skills to problem solve independently
• Must possess strong communication skills and be able to explain health information in a culturally sensitive, easy-to-understand manner

Job Type: Full-time
Pay: From $24.00 per hour
Expected hours: 30 – 40 per week

Benefits:

• Paid Vacation and Sick Time Off
• Paid Health Insurance/Health Savings Account
• Dental and Vision Insurance
• 401(k) and Roth Retirement Plans, matching program
• Bonus Opportunities 

Schedule:

• 8 hour shift – Flexible schedule
• Monday to Friday, day shift
• No weekends
• Overtime Opportunities 

Experience:

• Community Health Work: 1 year (Preferred)
• Spanish Speaking (Preferred)
• Ability to commute to Wilbraham and Belchertown, MA locations