Program Director – Harm Reduction/Low Threshold Transitional Housing (Envision Hotel)

Website VictoryPrograms Victory Programs, Inc.

Opening doors to hope, health and housing

The Program Director is responsible for oversight of the Low Threshold Transitional Housing Program (sited at the Envision Hotel), including the development and delivery of services and day to day operations of the program. The population of focus includes individuals struggling with homelessness, substance use disorder(s), and mental health, who are at risk for overdose and infectious disease, and who may also face multiple barriers to housing.

Typical responsibilities include:
Act in accordance with Victory Programs, Inc.’s Standards of Excellence at all times, including maintaining professional ethics, boundaries and client confidentiality.
Ensure contractual compliance at all times with project funders, including City of Boston, DPH and local housing/regional authorities, as well as all federal, state and city housing regulations.
Collaborate in the development of this low-threshold housing program, which consists of mobile housing search, advocacy and stabilization case management services.
Provide oversite of the day to day operations of the transitional housing site.
Coordinate and develop primary partnerships between VPI and other network partners.
Development and revision as necessary of program/housing policies and procedures to ensure contractual and regulatory compliance with the support of the Deputy Director and Director of Housing.
Facilitate weekly staff meetings and monitor participation and attendance.
Coordinate all internal and external service linkages supportive of clients’ continuum of care.
Prepare reports, or proposals necessary for program operations.
Ensure that policies and procedures are being observed and administered by the staff to ensure proper delivery of services including operational and quality improvement plan.
Maintain effective documentation and record keeping systems, including but not limited to: electronic health records, biopsychosocial assessment, Individual Action Plans, re-assessment; progress notes; and ESM documentation
Complete monthly review of all active client EHR files, ensuring files meet both funder and agency standards for compliance
Manage the transitional housing program staff schedule; arrange coverage for open shifts; providing emergency coverage of uncovered shifts when required.
Participate in on-call to ensure emergency coverage and support of the program.
Oversee case management services provided to residents.
Oversee scheduling of groups and activities provided by internal and external community based organizations.
Support and conduct (as needed) screening and/or intake of new client admissions.
Maintain current working knowledge of referral sources such as housing, medical, outpatient counseling, dental, legal, HIV/AIDS client services, self-help groups and others to provide comprehensive services to the program clients
Maintain up to date knowledge of VPI’s financial policies, employee personnel handbook and safety (OSHA) regulations.
Represent the program in the community as requested by the Deputy Director or Director or designee.
Hire, promote, or terminate employees with the support of the Deputy Director or Director and the Chief Human Resource Officer.
Ensure all assigned transitional housing support staff (Resident Assistants, and Case manager,) receive weekly supervision and periodic performance reviews.
Ensure orientation and on-going training for staff.
Perform any other duty determined necessary by his/her supervisor.

Bilingual/bicultural candidates strongly encouraged to apply
Masters in Counseling, Social Work, Education, Rehabilitation Counseling or a related field preferred, or Bachelor Degree in these fields with extensive management or clinical training and a minimum of five years experience working individuals experiencing homelessness and substance use disorders.
Demonstrated competence in service coordination and networking with other human service and health care providers.
Substantial knowledge of harm reduction practices, substance use disorder and experience working with active substance users.
Knowledge and experience in administration of a team effort, familiarity with referral sources and the ability to supervise and manage both professional and paraprofessional staff.
Ability to work cooperatively and supportively with other staff as a member of a treatment and management team.
Familiarity with State and Federal housing programs strongly desired.
Strong organizational, writing and communication skills.
Minimum of 3 years of supervisory experience required.
Knowledge of evidence based treatment models.
Knowledge of group facilitation.
Current TB assessment and current CPR certification (may be obtained through the agency)
***  Victory Programs requires all employees to be fully vaccinated for COVID-19.  Individuals may request exemption from the vaccine requirement for medical or religious reasons.

Full time (exempt) position: 40 hours/week

Rate: $74,000/annual

Victory Programs has helped individuals and families in crisis for 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 200 staff across 19 programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face.

Victory Housing is offering safe, stable housing. When individuals and their families have access to safe and stable housing, and a place to sleep at night they are much more likely to address other pressing issues like their health and the health of their families. With 19 innovative health and housing programs throughout Boston, Victory Programs is one of the largest providers of residential treatment programs in Massachusetts. The Victory Programs’ team is committed to moving homeless people directly from the streets into permanent supportive housing where services are readily available, but participation is not mandatory. Because so many people who face homelessness are also experiencing significant health issues, Victory Programs offers a range of housing options and supportive, individualized residential programs that enable people to stabilize their own lives as they regain their health, continue their recovery efforts and move from despair and hopelessness to self-sufficiency and dignity.

Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurances, 19 days of earned time in your first year, sick time, personal days, tuition remission, and a retirement savings opportunity.

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