Case Coordinator/Community Health Worker-Spanish bilingual

Website Pediatric Physician Organization at Children's (PPOC)

Helping our patients/families with Social Determinants of Health

Job Posting Description

At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

This Case Coordinator/Community Health Worker (CHW) – NORTH REGION, Woburn office – will be responsible for:

Our CHW’s work helping patients and their families to navigate and access community services, other resources, adopt healthy behaviors.  This position is based out of the PPOC North office in Woburn, MA. The covered areas include cities and towns in the northeast, Metro Boston and Central areas of Massachusetts for pediatric patients cared for in Boston Children’s Pediatric Physician Organization at Children’s (PPOC) member practices.
Supporting providers and other members of the Patient Centered Medical Home team through an integrated approach to care management and community outreach at the direction of the Program Manager, High Risk Care Management.
As a priority, activity will promote, maintain, and improve the health of patients and their family. Provide social support and informal counseling, advocate for individuals and community health needs, and provide services as needed.
Community outreach, such as home visits and health screenings are integral to the work of the CHW and Spanish language fluency is preferred to meet the needs of our families.
Providing focused interventions for targeted patient populations, including, but not limited to: asthma; depression/anxiety; reproductive health/ high risk pregnancy care.

To qualify, you must have:

A high school level of educational development and one to two years of previous experience.
The analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.
The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
Spanish bilingual preferred.
Must be willing to work in the northeast, Metro Boston and Central areas of Massachusetts full time.

Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.

Boston Children’s Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.

Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.



Regular, Temporary, Per Diem


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