Positioning Community Health & Social Workers to Address Older Adults’ Social Needs

From “The Better Care Playbook”
Date/Time of Webinar:  Monday, April 5, 2:00 – 3:00 pm ET
Register here:

Team-based care models that maximize the roles of social workers and community health workers (CHWs) can improve outcomes for older adults with complex health and social needs. As health systems and health plans explore incorporating these positions into care teams, they need to identify how to best structure these positions and how to sustain these models for the long-term to address the deep complexity of patient needs.

SCAN Health Plan in California developed Connecting Provider to Home (CP2H), a community-based intervention embedded in primary care practices and led by a social worker and CHW, to address unmet social needs of older adults. In a recently published study comparing program enrollees to a control group, this program was associated with significant reductions in acute care use and improved patient satisfaction, quality of care, and communication from the CHW-social worker care team.

The 60-minute webinar, hosted by the Better Care Playbook and made possible through support from the Seven Foundation Collaborative, will share practical implementation considerations of the CP2H program that could support other health plans and provider groups in developing community-based care models that use the strengths of social workers and CHWs.

This webinar is part of a new Better Care Playbook series, Inside Complex Care, that is showcasing models or tools with demonstrated evidence, taking a practical look at implementation logistics to help spread promising and evidence-based strategies. Ample opportunities will be available for participant questions.