Case Manager – Low Threshold Housing

Website VictoryPrograms Victory Programs, Inc.

Opening doors to hope, health and housing

The LTH Case Manager is responsible for the coordination and delivery of case management services for the participants of the Low Threshold Permanent Housing program. Case management service are rooted in harm reduction principles and the population of focus includes individuals who were recently homelessness, many of who struggle with substance use, risk for overdose and mental health, who may also face multiple barriers to maintaining housing.

Essential Functions:
Act in accordance with Victory Programs, Inc.’s Standards of Excellence & Philosophy Care at all times including maintaining professional ethics, boundaries and client confidentiality and working from a strength based perspective using evidence base practices (MI, CBT, Harm Reduction etc.)
Provide supported navigation, and appointment accompaniment for clients seeking health or social service care linkage.
Engage in Nonviolent Crisis Intervention and conflict de-escalation with harm reduction principles as needed in milieu space.
Work in conjunction with the VPI Mobile Prevention Team to co-facilitate and coordinate all on-site substance use, HIV/Aids, STI etc. related education, prevention and intervention groups.
Provide individual case management sessions to LTH residents.
Maintain accurate and timely client records including assessments, case notes, referrals client center goals (IEP) and discharge documentation.
Advocate on behalf of residents experiencing behavioral health, medical, benefits and legal barriers which prevent housing placement or stabilization.
Maintain a current working knowledge of referral sources such as detox, outpatient counseling, self-help groups and others to provide comprehensive resources to the program residents.
Make appropriate referrals to local addiction treatment programs and monitor progress and consistency of treatment involvement
Attend weekly supervision, monthly staff meetings, and periodic professional development trainings and workshops as requested by supervisor.
Adhere to the Victory Programs Confidentiality Policies and Procedures at all times and in the course of all interactions.
Provide safe, supportive and empathetic environment to all residents of the programs.
Attend weekly supervision.

Bilingual/bicultural candidates strongly encouraged to apply.
Bachelor’s degree and/or two years of case management experience preferred.
A minimum of 2 years’ experience working in the field of substance use
Experience working with poly-addicted persons a plus
Experience working with the homeless population
Working knowledge of HIV/AIDS and viral hepatitis, homelessness, substance use, STIs, and sex work as well as health-related social issues faced by persons who use drugs.
Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status.
Valid Massachusetts driver’s license with a safe driving point of 98, 99, 00, 01, 02, or 03.  preferred
Must be 25 years or older To be eligible to drive agency vehicle and have a Mass driver’s license and meet safe driving points as required
Excellent verbal communication skills including an ability to have open and affirming conversations about sex and substance use risk.
Bi-lingual in Spanish is preferred.
Ability to work and relate to residents in a helpful, directive, firm, yet compassionate manner.
Ability to work independently while always acting as a member of a treatment team.
Strong writing and communication skills.

***  Victory Programs requires all employees to be fully vaccinated for COVID-19.  Individuals may request exemption from the vaccine requirement for medical or religious reasons. 

Hours:   Full time position (40 hours/week) Tuesday – Saturday 7am-3pm

Rate: $21.30/hour

Victory Programs has helped individuals and families in crisis for 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 200 staff across 19 programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face.

Victory Housing is offering safe, stable housing. When individuals and their families have access to safe and stable housing, and a place to sleep at night they are much more likely to address other pressing issues like their health and the health of their families. With 19 innovative health and housing programs throughout Boston, Victory Programs is one of the largest providers of residential treatment programs in Massachusetts. The Victory Programs’ team is committed to moving homeless people directly from the streets into permanent supportive housing where treatment services are readily available, but participation is not mandatory. Because so many people who face homelessness are also experiencing significant health issues, Victory Programs offers a range of housing options and supportive, individualized residential treatment programs that enable people to stabilize their own lives as they regain their health, continue their recovery efforts and move from despair and hopelessness to self-sufficiency and dignity.

Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurances, 19 days of earned time in your first year, sick time, personal days, tuition remission, and a retirement savings opportunity.

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