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Health Promoter I (Healthcare Organizer)

  • Full Time
  • Boston

Website UNITE HERE HEALTH

UNITE HERE HEALTH is seeking a Bilingual Health Promoter (health care organizer) for our Boston office. Our ideal candidate is passionate about social justice, working with a diverse, working class population and has experience in at least one of the following fields: healthcare, customer service, community education and/or service sector labor unions. Proficiency in spoken and written English and Spanish is required.

Qualifications

  • Conducts proactive education and advocacy via phone, email, text and in person around health education priorities of the region and the optimal way to access care (e.g. having a PCP, staying in network, connecting with Case Management, using Urgent Care Center instead of Emergency Room, etc.)
  • Educates participants encountered during telephonic or worksite visits on how to get questions answered related to claims, eligibility, and benefits
  • Attends enrollment and benefit education events at worksites
  • Provides program and administrative support including but not limited to researching healthcare and social service resources in the community, entering data into CarMa, arranging logistics for group workshops
  • Documents work and outcomes in CarMa
  • Provides input to management regarding concerns identified through interactions with participants
  • Assists with the identification of participants requiring follow-up by Health Promoters or Nurses

Qualifications

Years of Experience and Knowledge

  • 1 ~ 2 years of related experience minimum
    Working knowledge and experience in health care, customer service, community education, and/or service sector labor unions
    Education, Licenses, and Certifications
  • Associate’s degree or equivalent work experience required

To apply for this job email your details to bcharlie-lee@uniteherehealth.org