Community Health Worker

  • Full Time
  • Chelsea

Website Mass General Hospital

Top Healthcare Hosptial

Description – External
MGH strives to advance health equity, improve health outcomes, and promote well-being of our primary care patients by addressing health-related social needs, system navigation, and care coordination as standard of care. Community Health Workers (CHWs) are an integral part of achieving these goals. CHWs are trusted members of the community who help patients improve access and coordinate their health care.  CHWs have the skills and experience to understand their patients’ circumstances. By building trusting relationships and walking alongside their patients, CHWs help address medical and psychosocial needs in order to promote self-efficacy, help patients meet their goals, and improve health outcomes.


Research indicates housing, food, financial and other forms of socioeconomic insecurity impact health outcomes. To improve our patients’ health and wellbeing, MGH primary care patients are screened for both medical and social determinants of health (SDH) needs. CHWs work with a panel of patients who have screened positive for SDH needs and/or are identified for chronic disease health coaching.

High school diploma or GED required
Relevant prior work experience, OR associate or bachelor’s degree preferred
Minimum two years of work experience
Previous work in community settings preferred
Strong interpersonal skills
Assessment and problem-solving skills
Ability to work independently and within a multi-cultural team
Demonstrated organizational and time management skills
Demonstrated ability to work effectively and provide advocacy for racially and ethnically diverse populations and communities preferred
Strong commitment to social justice and health equity
Experience working as a patient navigator/community health worker preferred
Strong oral and written communication skills
Proficient in all Microsoft Office Suite, including Outlook and Excel

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