Program Director

  • Full Time
  • Boston

Boston Public Health Commission's Community Health Education Center (CHEC)

The Boston Public Health Commission’s Community Health Education Center (CHEC) provides high quality, comprehensive and affordable training and professional development to community health workers (CHWs) and their supervisors. CHEC’s mission is to build the capacity of CHWs to deliver high quality health education, advocacy and referral services to community members. CHEC trainings prepare CHWs in the core competencies required for Massachusetts CHW Certification, and strategies to provide effective community outreach and health education in community settings. The program is part of the Consortium for Professional Development.


  • Provide leadership and direction to CHEC’s training and professional development programs to support community-, health care- and BPHC-based Community Health Workers.
  • Oversee all aspects of the design, innovation, implementation, and evaluation of all CHEC programs and services including, but not limited to: planning and development, instructional design, online and onsite programming, adherence to state certification training requirements, programmatic policies and procedures, and evaluation.
  • Provide support and assistance to the Consortium of Professional Development in meeting its goals and objectives. Leverage resources to support CHEC, Consortium and BPHC workforce development goals.
  • Ensure programming responds to the training and professional development needs of the CHW workforce, advances racial justice and health equity principles, and reflects the cultural, ethnic and linguistic diversity of the workforce and community.
  • Ensure continuous quality improvement of all components of CHEC activities, including programmatic and administrative functions such as curriculum, promotion, registration and record keeping.
  • Oversee recruitment, hiring, support, development, supervision, performance evaluation, promotion, progressive discipline and termination, when required, of all program staff and trainer consultants.
  • Develop, monitor and oversee budgets and fiscal management of funds, including city funds, generated revenue, external grants, project budgets.
  • Monitor for new funding opportunities, write and submit grants and grant budgets, and report to funders as required.
  • Establish new partnerships, linkages, and program collaborations with other aspects of Consortium for Professional Development programming, BPHC Bureaus/Programs, community partners, and key stakeholders related to training, standards and professional development for the CHW workforce.
  • Monitor, comment on and contribute to the creation of standards and regulations to support the CHW workforce and advance Massachusetts CHW certification.
  • Conduct presentations on CHEC’s training model at local, state and national meetings, conferences and webinars.
  • Provide technical assistance to other organizations interested in developing CHW training programs or replicating CHEC’s model.
  • Work in a confidential capacity with the Director. Meet regularly with director regarding all aspects of program operations, including but not limited to matters pertaining to program staff and other confidential matters. Operate independently. Use independent judgment and discretion to make decisions affecting the program and staff as it relates to program operations/services and BPHC policy. Make and recommend management and personnel decisions regarding program, including but not limited to promotion, transfer and assignment of staff, and imposition of discipline.
  • Perform other duties as required.

Minimum Qualifications

  • BA/BS plus 5 years relevant experience, or Masters plus 3 years’ experience program experience in training or public health education.
  • Demonstrated program management experience including personnel, contract and budgetary management and oversight required.
  • Extensive experience designing, implementing, monitoring and evaluating training programs and corresponding curricula. Proficiency with adult learning principles and participatory training techniques.
  • Experience designing and implementing an online learning strategy that responds to needs of the audience, including elements such as mechanisms for online engagement, asynchronous and instructor-led learning and selection of technology.
  • Demonstrated experience coordinating training programs for diverse populations.
  • Strong familiarity with the work of community health workers and their training needs in Massachusetts desirable.
  • Solid knowledge of training evaluation and quality improvement techniques highly preferred.
  • Experience working with Boston area community-based organizations, community health centers, and hospitals preferred. Understanding and knowledge of the needs of communities of color in Boston.
  • Ability to work with people of diverse backgrounds and to work both independently and as part of a multidisciplinary team.
  • Excellent project planning, prioritization and time management skills. Excellent organizational, oral and written communication skills.
  • Excellent ability to foster and successfully work in a team environment. Demonstrated ability to think strategically and work collaboratively to inspire, motivate and focus team members.
  • Proficient knowledge and experience with MS Office, Word, Excel and PowerPoint. Knowledge of desktop publishing programs including Adobe PageMaker/InDesign preferred.

Additional Information

City of Boston Residency Required, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for. Any position that requires an advanced degree will be subject to education verification. The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply. The advertised shift and schedule are subject to change at the departments discretion.

Union Status

Job Grade

Pay Range

Standard Hours

35 hours/week 9-5. Occasional weekends and evenings may be required.

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