Community Health Worker

Boston Medical

A Community Health Worker (CHW) is a trusted member of the community who helps patients better access and coordinate their health care. The goal of a CHW is to assist high risk patients with the tasks of getting medical care, working on health goals (such as arranging care, filling medication prescriptions, planning healthy meals, or finding time to exercise), and to help them deal with the “real-life” issues that keep them from staying healthy. The CHW provides in-home social and informational support to high risk primary care patients and collaborates with Patient Care Manager, PCP, and other members of the primary care team to conduct needs assessments to identify and respond to barriers to health and wellness.Under direct supervision of Boston Medical Center’s (BMC) Women’s Health Network (WHN) program manager, works closely with BMC program staff, MA Department of Public Health  and community based organizations/agencies to promote breast and cervical cancer screening education and outreach to at-risk women served by BMC.

Serve as main liaison with the BMC WHN community partners: to reach target population. Cultivate relationships with community organizations to understand needs of women in community as they relate to breast and cervical cancer screening.

In partnership with community organizations, develop outreach and education opportunities to at risk women.

Provide short term care coordination and support to program enrollees in community-based settings.


Bilingual in Spanish or Haitian Creole preferred.

High School Diploma or GED.


Minimum of 2 years prior healthcare, public health, or community-based experience in community setting.  Experience in public health related medical/social/testing/prevention issues, including HIV, HCV, STIs, addiction, homelessness, sexuality, and refugee/immigration issues is a plus.

Driver’s License required.

Basic knowledge of healthcare system.
Outstanding interpersonal skills of foremost importance to interact with families and patients.
Interest in community health and outreach.
Exceptional organizational skills; ability to multi-task and work independently and as part of a team.
Demonstrated oral and written English communication skills; Fluency in Haitian Creole or Spanish preferable.
Understanding of language, culture and socioeconomic circumstances and desire to work with diverse, inner city population.
Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, Outlook) and web browsers.  Proficiency with database management.

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