New Employer Resources

A successful community health worker (CHW) program needs a thoughtful plan for recruitment, supervision and training of CHWs, their supervisors and the larger team. Employers can save their organizations time and resources by tailoring their standard HR processes for this specialized workforce.

MACHW can help. Our new Employer Resource Center is an online and onsite resource for accountable care organizations (ACOs), hospitals, community health centers and other social service providers considering or currently implementing a CHW program. Our goal is to both improve program effectiveness and improve CHW retention and satisfaction.

Online, employers can view evidence-based practices for designing and implementing CHW programs. Employers can also post and search job descriptions in real time.

Need more? MACHW also offers onsite consultation and training. We are proud to announce we now offer a 20 hour training for new hires. The training will ready CHWs to understand and work within ACOs and systems of care. The training will also provide tools for communicating effectively with their care teams and with patients with complex chronic conditions. This training is the product of a partnership between MACHW, the Justice Resource Institute (JRI), and the Center for Primary Care at Harvard Medical School.

For technical assistance or training needs, contact Lissette Blondet at